SERVICES

services
  • pre-sales service

    · My company has a professional sales personnel, for all over the country to use for design institutes, manufacturers provide technical advice, to explain in detail the performance and characteristics of products, to let you know our company, familiar with our products, choose transportation equipment to provide information for you.

    · Type selection design: professional engineering and technical personnel for your selection, design, make the product performance index is higher, the choose and buy structure more reasonable. Company has a senior engineer, engaged in professional design, the research is based on your needs, using them for many years engaged in transportation equipment design and use of the experience, to optimize product performance and structure. Such as: power and the throughput of the match; Different characteristics of the material (liquidity, stacking Angle, bulk density, etc.) with the chain speed matching; Material layer height and particle size of matching; Grinding cut and equipment material matching, etc. At the same time of meet the requirements of working condition of a single device, fully considering the system process arrangement, make equipment before and after is more reasonable.

  • sale service

    · Production inspection: as a professional in the production of transportation equipment manufacturers, our company has the complete process equipment and perfect quality inspection system. Process equipment is basic guarantee of production, the company's car, washing, grinding, drilling, folded plate, cutting board and other processing equipment is complete. Quality inspection through the entire production process, from raw materials into the factory, purchased parts, components, assembly, to product the factory test. Strict inspection and control of raw materials, components, fittings into the factory quality; Equipment processing technology, detection means complete, perfect product factory never take defects; Involving the supply of the subcontractor, to the quality, the equipment performance, interface technology, service and so on strictly control problem.

    · The packing and shipping: for the supplied equipment in the process of transportation, loading and unloading, in the event of an accident, we shall be in accordance with the requirements of the buyer supplied equipment as soon as possible for free replacement, repair, until the buyer satisfaction. In the process of unpacking found missing parts and components for other causes of lost, we are responsible for free by filling the parts as soon as possible.

  • after-sales service

    · Installation and debugging: engineering equipment to the user field, enter the installation phase, my company timely send professional after-sales service and technical personnel arrived at the installation site index installation, debugging, until the normal operation of products, machinery, electric control part to achieve the best state. Found in the process of equipment installation, debugging, quality problems, such as belong to our reason, we will bear the responsibility, to compensate the direct economic losses of the buyer.

    · Use, maintenance, after-sales service personnel on-site operation specification for, use, maintenance, technology business training. Strengthen after-sales service, the "24 hours service", "advanced service", "the whole process of service" and "lifelong service" implement in the whole process of products. After receiving the buyer reflect the quality problem of the information, make a response within 24 hours or send service personnel to site service, users are not satisfied with the quality, service does not stop. During the buyer for equipment overhaul, we ensure timely supply of spare parts.